Privacy Policy
This Privacy Policy explains how Ensure Farm collects, uses, stores, and protects information submitted through ensurefarm.com, including information provided through our contact and inspection scheduling forms.
1. Overview
Ensure Farm ("Ensure Farm," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us through ensurefarm.com and through related communications, including phone calls, emails, text messages, and website forms.
This Privacy Policy applies to information collected through our website, including when you contact us, request information, or indicate through our website form that you are interested in scheduling an appointment or inspection.
2. Information We Collect
When you complete a form on our website, we may collect information such as:
- First name and last name
- Email address
- Phone number
- Street address, unit or suite information, city, state, and ZIP code
- Comments, questions, or details you submit through the message field
- Your stated interest in scheduling an appointment or inspection
We may also automatically collect limited technical information when you visit our website, including your IP address, browser type, device type, pages viewed, referring website, and general usage data collected through cookies or analytics tools.
3. How We Use Information
We may use your information to:
- Respond to your inquiries and requests
- Schedule inspections, appointments, or consultations
- Communicate with you regarding your property, requested services, restoration project, or claim-related matter
- Provide customer support and follow-up
- Improve our website, operations, and customer experience
- Maintain records and comply with legal, regulatory, or contractual obligations
4. Scheduling and Communications
If you submit your information through our website and indicate that you are interested in scheduling an appointment or inspection, you consent to being contacted by Ensure Farm regarding your request.
These communications may include:
- Appointment scheduling and confirmation
- Inspection coordination
- Responses to your questions or comments
- Service-related follow-up by phone, email, or text message
5. How We Share Information
We do not sell your personal information.
We may share information only as reasonably necessary to operate our business and provide requested services, including with:
- Employees, representatives, and contractors working on our behalf
- Website hosting providers, form processors, analytics providers, and other technology vendors
- Inspectors, consultants, restoration professionals, or other service providers involved in your requested services
- Government agencies, legal authorities, or other parties when required by law or when necessary to protect our rights
6. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to better understand visitor activity, improve website functionality, and evaluate site performance.
These tools may collect information such as:
- Browser and device information
- Pages visited and time spent on the site
- Traffic sources and referring pages
- General usage trends and interactions with the website
You can typically manage cookie settings through your browser. Disabling cookies may affect certain functions of the website.
7. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, and comply with legal, regulatory, or contractual obligations.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to help protect the information submitted through our website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices
You may contact us to:
- Request access to the information you submitted
- Request correction of inaccurate information
- Request deletion of information, subject to legal or operational requirements
- Opt out of certain non-essential communications
We may need to verify your identity before completing certain requests.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party sites. We encourage you to review their privacy policies separately.
11. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children through our website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how information submitted through our website is handled, please contact us: